Terms & Conditions
  • About these terms and conditions
    • You should read the terms and conditions set out below before purchasing goods using this website.
    • These terms and conditions apply to all purchases over this website. In using this website for this purpose, you agree to be bound by these terms and conditions. If you do not understand or accept these terms and conditions, you must refrain from purchasing using this website. These terms and conditions must be read in conjunction with any other applicable terms and conditions governing the use of this website, including the Legal Disclaimer, Privacy Policy, and Copyright Notice.
    • In these terms and conditions, the expressions "we", "us" and "our" are a reference to this website owner.
  • Ordering procedure
    • You may offer to purchase goods described in this website for the price specified on this website in Ringgit Malaysia (RM).
    • Your order must contain your name, postal address, phone number, e-mail address, credit card details and any other ordering information specified on this website.
    • Confirmation of your purchase will be sent to your e-mail address once your payment has been cleared. If you do not receive the confirmation e-mail within two business days please contact [email protected].
    • You may not cancel an order once it has been submitted, even if our confirmation e-mail is still pending.
    • The goods are offered for sale only to persons who can make legally binding contracts.
  • Payment and price
    • Payment must be effected by credit card or bank transfer using the ordering facilities on this website only in Ringgit Malaysian (RM).
    • Total price to be paid includes price of products, services tax (if any) and shipping charges.
  • Cancellation due to error OR unavailability
    • You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price, with incorrect information, or which are unavailable due to a typographical error or like oversight. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged or bank fund has been transferred. We reserve this right up until the time of delivery of goods.
    • If a cancellation of this nature occurs after your credit card has been charged or your bank fund has been transferred to us for the purchase, we will immediately issue a credit to your credit card account or transfer back to your bank for the amount in question.
  • Shipping
    • Shipping of our products will be effected in the manner described on this website. (i.e. Purchases online will be dispatched by courier within two weeks of receiving your paid order).
    • Your consignment number will be emailed to you once the products have been dispatched and you can track order on our website. The courier service company will provide you with the estimated date your order would reach you.
  • Replacement
    • If customers received products that are not in good condition, damage or defective, customers are eligible for replacement of similar products subject to availability. If similar products are not available in stock, customers have the option to choose products that are of equivalent value or higher. If value is higher, customers shall pay the different of the price before replacement delivery is being done.
    • Replacement in question will normally be within 14 business days.
    • All enquiries and notice should be emailed to [email protected]
  • Security
    • No data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information you transmit to us. Accordingly, any information you transmit to us, including your credit card and bank details, is transmitted at your own risk. We accept online credit card payments using ipay88 (accredited by Bank Negara Malaysia) and it is a secure online system that offers our customers safe transaction over the Internet. ipay88 also uses 3D secure where extra authentication from the bank is required. Please note that we do not store any credit card information during an online credit card payment.
  • Privacy
    • We undertake to comply with the terms of our Privacy Policy in relation to the collection and use of your personal information.
    • We may disclose your personal information to third parties to complete a transaction on your behalf or provide you with a service that you have requested.  For example, payments on the Website are processed by a third party contractor as well as delivering your orders by courier service company.
  • Disclaimer and limitation of liability
    • To the extent permitted by law, we exclude all liability arising from or relating to your use of this website including the online purchase of our products, as set out in our Legal Disclaimer.
    • Details contained on this website relating to goods and services have been prepared in accordance with Malaysian law and may not satisfy the laws of any other country. We do not warrant that the details on this website concerning those goods or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction which you reside (if that jurisdiction is outside Malaysia) and, if the details do not satisfy the laws of your jurisdiction, you may not order any goods or services from this website.
  • Changes to these terms and conditions
    • We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website following such notification will represent an agreement by you to be bound by the terms and conditions as amended.
  • Termination of access
    • Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
  • Governing law
    • The laws in force in Malaysia govern these terms and conditions. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
  • General
    • We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.
    • If we waive any rights available to us under these terms and conditions on one occasion, this does not means that those rights will automatically be waived on any other occasion.
    • If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.
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